Online travel websites and travel agents both have advantages and disadvantages when it comes to booking your next trip. Travel agents can provide expert advice and personal recommendations, as well as taking care of the paperwork for you. On the other hand, online travel websites are a great source of convenience and can often offer competitive prices. Ultimately, the decision to use an agent or an online travel website comes down to your individual needs. If you don't mind doing a bit of research and planning, then online travel websites are a great option. However, if you need a bit of extra help or have more complicated travel plans, then using a travel agent is probably the better choice.